Dr. Grossman maintains a small and orderly, but slightly outdated, office. All my visits have been quick and painless. I have only seen Dr. Grossman for cleanings and check ups, but she was very friendly, pleasant and straightforward. The same can be said for the office staff (hygienist and receptionist).
About Hygienist: I have had multiple hygienists for my cleanings, but both were professional and friendly.