My initial consultation of just x-rays took 2 hours. At my next cleaning appt., it took 1 hour and 5 minutes before Dr. Herbert even started to clean my teeth. I sat in the chair alone for all of that time and no one even bothered to tell me what was going on. I have never been hurt from a cleaning, but she hurt me a lot and my gums bled for several days & were sore for several days after. She seemed to not care and was in a hurry. The hygenist also elbowed me in the face because she wasn't paying attention. The service was the poorest I've ever had and I feel the hour plus waits were a pattern. I highly recommend going to another dentist who will see you in a timely manner, who has polite manners, and who will not scrape and tear your gums until they bleed. The time and pain is not worth seeing Dr. Jennifer Herbert.
out of 5 stars
