Dr. Butlier has poor facilites, lackluster service, and questionable billing practices (I was once billed for "dental advice" - I guess it costs extra to talk to him). The worst part, however, was his extrodianarily rude receptionist and the terrible customer service. In addition to calling to remind me of my six month cleaning 15 minutes before the appointment, the receptionist would become very confrontational and rude if I asked simple billing questions. There are plenty of friendly, respectable dentists in Arlington who provide decent service. Do yourself a favor and stay away from Dr. Butler .