I work in the Texas Medical Center and Dr. Swonke's office is very near to where I work. I went there for two cleanings and those went well. The dentist who did my cleaning did an excellent job. Then Dr. Swonke referred me to an oral surgeon last June to receive an implant and that went smoothly as well. After 6 months of healing, it was time for Dr. Swonke to make the tooth/crown and also I requested in-office veneers for my front teeth (the implant is in the canine position). When I visited him, he wasn't very confident about making the crown and the veneers nor was he confident about making the front as a whole look aesthetically pleasing (appropriate size, symmetrical, etc). I felt a little unease but I still went ahead with the treatment. The first step required them to send out an order. Before I left his office, I asked the front when it will arrive. The lady at the front desk told me that can not be known and they will call me when it gets to the office. That was in January. Now it's April, I still haven't heard back from them. I don't plan to go back and am looking for a dental office with a better service.
About Hygienist: The hygienist in the office offers excellent service. If it wasn't for her good service, I would have left long ago.
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