Read review posted by James007 on May 7, 2014, 9:24 a.m. for Dr. Gennady Shapiro - Dentist

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Read review posted by James007 on May 7, 2014, 9:24 a.m. for Dr. Gennady Shapiro - Dentist

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Dr. Gennady Shapiro DDS - Dentist

3.0 based on 3 reviews

out of 5 stars

Glendale, CA

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Review by James007 Stars: 1.0 on 2014-05-07 Link

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WARNING! READ IN FULL BEFORE TREATING WITH THIS DENTIST. I strongly do NOT recommend Dr. Shapiro to anyone. He is unprofessional. I paid him $4,350 for ClearCorrect (which is like Invisalign) to correct my bite from a slight underbite to a normal bite. He didn’t tell me there was only a slight chance of success and that at the end of it all, I might not have the desired results. I found that out later going to an orthodontist and one of the best surgeons in this field. Dr. Shapiro didn’t offer any kind of Refund Policy, which the California Dental Board considers negligence. He personally performed a teeth cleaning on me with the new ultrasonic technology and it was supposed to be painless and bloodless. It was by far the most painful dental experience of my life and by the end my mouth was full of blood. It was a terrible experience. With ClearCorrect, he was being hyper slow. The Phase 0 aligners (the ones molded exactly as your teeth are, not moving them, that you get to make sure the impressions of your teeth were taken correctly before starting the whole treatment) were not fitting properly, were very painful and uncomfortable and cutting me underneath my tongue on both sides. ****See continuation under Hygienist*****

About Front Desk: Polite

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About Hygienist: He said he could see me rapidly, but it took a week each time for him to see me and correct something that then took him 2 minutes to fix. After over 2 months on Phase 0 (which is supposed to take 3 weeks max), I had lost all confidence in him. I then googled him, found out he had really bad reviews already on Yelp (he has 2 accounts and both have bad reviews), and then called to cancel the whole treatment, before we started the process of moving my teeth. He has yet to refund any of my money. After I canceled, Dr. Shapiro didn’t return any of my phone calls and it became impossible for me to contact him. I had to take him to Small Claims court. He tried to make the judge believe we were 90% complete on a 2 year procedure that we didn’t even start yet (it starts with Phase 1, which we never got to. Then it would have taken a good 2 years). I still won in court but he only has to pay be back $800 instead of $4,350. Not a single tooth has been moved the slightest bit. I still haven’t seen any of my money yet. I canceled on July 22nd, 2013. He also told the judge that in May 2013, when we got the Phase 0 aligners, that he got at the same time all 24 trays for the next 2 years. When I canceled, the secretary told me they had just received the first 4 trays. They get 4 trays every 3 months. My advice, AVOID this dentist at all cost. And let everyone you know to avoid him.

Hygiene time: 45

I know this doctor: 1 year and 4 months