I went in to have my teeth cleaned. The cleaning so was soooo fast that I was questioning how well of a job the hygienist actually did. Usually after a cleaning, I get that nice and refreshing feeling in my mouth. I certainly did not feel that way when I had it done at this office. It felt as if cleanings were just some sort of assembly line procedure here.
On top of that, when I got the bill, I was charged for an exam! I called the office and explained that with my old dentist, an exam meant I was actually seen by the dentist and not just the hygienist. And that the dentist looked at each tooth, checked the pocket depth of my gums, wrote extensive notes in my chart, etc. None of which happened during my appointment.
I was given the explanation that in their office, an exam can be done by the dentist or the hygienist. They reassured me that during my cleaning, the hygienist surely looked at my teeth and made sure everything was fine. And that's what they call an exam. They went on to explain that the type of exam I described (checking each tooth and gum pocket) was what they call a Comprehensive Exam. Whatever!
I haven't gone back to this office since then.
out of 5 stars
