She also has an office at 500 Sutter St, Ste 204.
I went to Dr Shabnam Shariat for 1st time and all was well 'till I was on my way out. The office staff gave me a written primary treatment plan and strongly urged me to sign it. I was unable to resolve the issues, and MDC seems to have dropped Shariat.
From my complaint to "MDC", Managed Dental Care of California/Guardian, which I tried unsuccessfully to resolve:
Consumer was upset to find several discrepancies between what the MDC Disclosure Form indicated would be covered & coverage indicated by the treatment plan:
1. $212.00 for Misc. periodontal services listed as $0-15 (i.e. #4910).
2. $112.00: for a resin filling, #2393 even though both amalgam and resin fillings are fully covered at no charge (#2382/#2387) per MDC plan.
3. $1228.00 Main concern - Correct MDC patient fee for a porcelain/metal crown is $95.
4. MDC failed to follow their grievance procedure-had NOT documented grievance even though consumer had specifically told Guillermo he wished to file a grievance and then did so.
5. Deceitful, unprofessional claim that MDC pays nothing for any of the treatment plan.
Etc. - no more room.
Request for copy of plan contract and EoC ignored by MDC.
out of 5 stars
