The treatment rooms are open and exposed so you hear everyone elses treatment, and they yours. The dentist cannot make recommendations without seeing a "specialist" first at an extra cost not covered by insurance. The front desk staff were unaccomodating and it was like pulling teeth to get them to send in a pre-authorization for treatment to the insurance company (so I would know if the precedures would be covered and my out of pocket expense). They switched doctors on my after my appointment was scheduled.
It was the worst experience.