Dr. McConnell is personable and available. His pain control procedures are excellent, and the results from his procedures (mostly crowns on molars) have been esthetically pleasing and have held up through the years. In emergencies I've always been able to reach him to the point of having him come in before or after hours or on a weekend when I was in pain. He also calls after every procedure to make sure you are doing ok. I believe he is fairly expensive, but in line with what other dentists charge in the area.