I found that Dr Chan was not receptive to what I wanted in terms of overall dental care. My husband and I felt that he was more interested in exhausting our dental coverage than in providing us with work that we were more concerned with. And he hurts. He did not seem to have a great deal of finesse in preventing as much pain as possible. My husband had to return for a crown that did not fit properly. I would not recommend this dentist to anyone.
About Front Desk: I found the front desk staff to be initially rude, but after making this complaint to Dr. Chan, it did get better.