I went in for a routine cleaning and was told that the one crown I had for over 10 years needed to be replaced. I had never had a problem with the crown. Now, two years later, the crown that they replaced mine with, has broken a second time. Let me say that each time I've gone in I've seen a different dentist at this facility. One time I showed up and the dentist I was scheduled to see had not shown up for work and actually hadn't been heard from in days. The crown I was sold, cost an additional $1000 over what my PPO dental insurance covered. I was assured that I was getting the strongest and best crown for the money. Clearly this is not the case.