Read review posted by on Oct. 3, 2019, 2:34 p.m. for Dr. Gulalai Matin - Dentist

Home CA San Diego

Read review posted by on Oct. 3, 2019, 2:34 p.m. for Dr. Gulalai Matin - Dentist

Like Dislike

Dr. Gulalai Matin DDS - Dentist

3.5 based on 27 reviews

out of 5 stars

Oceanside, CA

Map & Address

Send a message

Review by Smiling Patient Stars: 1.0 on 2019-10-03 Link

Facilities:

Service:

Painless:

Results:

Cost:

I am a elderly lady and I went in for a basic cleaning. The lady in front wasn’t there to greet you for she was somewhere off in the back. I thought she was with another patient, but I did not see or hear one. I waited about 20 minutes before I went to an examing room. No other patients waiting in the waiting room. She was not friendly and seemed rushed. The guy that did the Xrays was friendly but was rough. I am a gagger, and he was not respectful even after I told him. The “Dentist” came to clean and seemed to be inexperienced. He was very rough and kept telling me that my teeth really needed cleaning. (I had them cleaned 6 months prior). I was wondering how he would be at doing serious dental work. The front gal came in to do the polishing. I had to ask her twice for me to rinse my mouth because of the gritty stuff. At my other Dentist, it takes almost 45 minutes to clean my teeth and this took barely 15 minutes total. Not a good job. They charged me more than my insurance allowed and that was paid up front. Immediately I called my Insurance to report my experience and to tell them how the Dentist operates the business. I hoped they listened, however, I know it is all about money on both ends and not the person/patient.

About Front Desk: Only one person and she went back and forth to the front and the back

Front desk:

Hygiene rating:

About Hygienist: Not friendly and rushed, although I did not see any other patients at my time of visit

Hygiene time: 20 minutes

I know this doctor: 1 day