HORRIBLE EXPERIENCE!!! BEWARE...!
I went to this office 3 years ago for general cleaning. I had no choice since I had looked for a Dentist for months and couldn't find one I found good references for that took CIGNA Dental. I read some of the reviews and was nervous.. but things went ok although they wanted to clean 1/2 my teeth one day and schedule a 2nd appt to do the rest!
I looked for another CIGNA Dentist and it has been a nightmare. I went back to this office since I really needed a cleaning.
When the Hygienist measured my gaps there were thankfully only 3 teeth with a 6 pocket. I was relieved as she read them out. They presented me with a comprehensive dental plan that included a $95/tooth antibiotic treatment to shrink pockets...NOT be covered by insurance. As a single mom I told the office manager Blanca there was no way I could afford it. I said the 3 teeth with the '6' pockets would be ok.
I returned for the cleaning and the hygienist did all 11 teeth with the antibiotic before I realized what it was. Now they are claiming I owe them the money and lied about giving me xray copies to get a 2nd opinion. They told me they were ready, but when I went refused to give them to me claiming no one called me!
About Hygienist: Excellent. But the front office is horribly ineffiecient and they lie to protect themselves. And apparently Dr. Moheb doesn't care how patients are treated as long as he gets paid.
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