Back in Dec. 2010 I had plaque cleaning that involved a molar. In the process, Dr. Michael Simonian accidentally hit a nerve and had me right away transferred to an out-of-network specialist named Dr. Darin Kajioka who treated my bleeding molar with a root canal surgery but cost me an out-of-pocket expense of $671 because my insurance didn't cover all the bills. About 3 weeks after it healed, I went back to have a crown installed on said molar which broke off just after a month. Went back again to have it replaced and no more than 3 months after, it broke off again. I never went back again and never will again. His hands were heavy, x-ray procedures were very uncomfortable, and numb shots were painful.
About Front Desk: Staff were friendly and courteous and didn't have problem with scheduling. The specialist referral was very bad.