Review by
nothing but the teeth
Stars:
3.0
on
2009-08-23
Link
Facilities:
Service:
Painless:
Results:
Cost:
I have been seeing Dr. Balcom for about 2 years and have also seen the other 2 dentists in the practice as well. I absolutely love the office, it is beautiful and the staff is friendly.
The reason why I am giving this practice only 2 stars is the work done there is only mediocre or maybe worse than mediocre. I've had three crowns done there in 2 years and have had problems with all three. This is due, I believe, to the fact that this practice uses assistants, not actual dentists, to do most of the work. This is unlike any other dental office I have been to in the past. In fact, one of my crowns recently fell off (only after a few months) the dentist told me it failed because it hadn't been glued in place properly, yet I was expected to pay for the reseating of the crown!!
When I asked about this policy, I was brushed off by the office staff and said it was customary to charge the customer for this work, no matter why the crown failed.
So, if you have great teeth and only need to get a cleaning and check up, by all means use this office, but if you've got "problem teeth" like mine, you should consider another practice. I have.
out of 5 stars
