Review by
ivyandbatman
Stars:
1.0
on
2013-05-08
Link
Facilities:
Service:
Painless:
Results:
Cost:
I wouldn't recommend them to anyone. I would definitely hesitate due to the fact that my experience was sub-par. My biggest disapointment is their staff. They seem nice and talk to you nice, but in the end they don't care about you personally. They have messed up on our appointments. The first instance- I set up a dental cleaning for myself and my husband months in advance. We get off work go to the office for the dental cleaning, but then they say that my husband cannot get a cleaning because he did not get his anual check up by Dr. Huffstutler. I asked the girls why they did not mention this before i set up the appointment. No answer. Apparently Dr. Huffstutler is off on Fridays so my husband could not get a check up or a cleaning that day. Very frustrating! 2nd instance: Today 5/8/13 Loraine or Lorry called to cancell the appointment i had set up months in advance on Friday May 17th. She said "The hygienist will not be working on Friday's anymore." I asked if they were going to honor the appointments already set up for customers before the hygeniest decided not to work on Friday's. She puts me on hold for about 5 mintues. She said "No, there is nothing we can do". So I said "Okay, then I am switching Dentist." She said "Okay." Again, no "I am sorry for the incovenience" or "Let me see what i can do" nothing...apparently they don't care about loosing customers. So i DO NOT recommend these Dentist. Go somewhere else that knows how to treat customers...
out of 5 stars
