out of Read Reviews for Dr. Steven Huffstutler
Smiling Patient
dislikes
Dr. Steven Huffstutler
on Aug. 15, 2016, 6:06 a.m.
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He sucks!! He started crowns for me in November 2013 and never finished however bcbs did pay in full for the work. This man is ridiculous from his bedside manner to his treatment plans and financial costs.
About Front Desk: The Dr. made it hard on the front desk by making them continuously reschedule you because he was mad that day or got a board complaint and was so mad he just stopped seeing patients which made them look bad!
About Hygienist: She is absolutely great! That is if you can get in to see her!! If you are a child you can only schedule between 10-11 in the morning and then he will find a reason to refer your child out!
Hygiene time: 20
I know this doctor: 1.5 years
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This is the most unorganized office ever. They lose appt. times that have to be scheduled 3 months in advance. The front office lady is so rude. We have been going there for 12 yrs. and she was so rude to my daughter. I went in to talk to her and she was rude to me as well. Then Dr. Huffstutler comes out of his office and is even worse. I have never been treated or talked down to like that in my entire life. I was humiliated. I have never even seen Dr. Huffstutler in all the twelve yrs. that my family has been going there. I do not recommend this dentist to anyone. DON'T GO!!!
About Front Desk: HORRIBLE!! RUDE!!
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Smiling Patient
dislikes
Dr. Steven Huffstutler
on Nov. 17, 2013, 9:40 p.m.
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I wouldn't recommend them to anyone. I would definitely hesitate due to the fact that my experience was sub-par. My biggest disapointment is their staff. They seem nice and talk to you nice, but in the end they don't care about you personally. They have messed up on our appointments. The first instance- I set up a dental cleaning for myself and my husband months in advance. We get off work go to the office for the dental cleaning, but then they say that my husband cannot get a cleaning because he did not get his anual check up by Dr. Huffstutler. I asked the girls why they did not mention this before i set up the appointment. No answer. Apparently Dr. Huffstutler is off on Fridays so my husband could not get a check up or a cleaning that day. Very frustrating! 2nd instance: Today 5/8/13 Loraine or Lorry called to cancell the appointment i had set up months in advance on Friday May 17th. She said "The hygienist will not be working on Friday's anymore." I asked if they were going to honor the appointments already set up for customers before the hygeniest decided not to work on Friday's. She puts me on hold for about 5 mintues. She said "No, there is nothing we can do". So I said "Okay, then I am switching Dentist." She said "Okay." Again, no "I am sorry for the incovenience" or "Let me see what i can do" nothing...apparently they don't care about loosing customers. So i DO NOT recommend these Dentist. Go somewhere else that knows how to treat customers...
Front desk:
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I know this doctor: 4yrs
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We had several instances when they cancelled our appointment on last minute notice, or they couldn't take us because their staff failed to let us know that we couldn't get a dental cleaning that day until seen by the doctor for an annual checkup. I rate this Dr. Huffstutler 1 star. His staff did not set up the appointments correctly and cancelled an appointment that I had set up months in advance. They said their hygenists decided she could not work on Friday's anymore.
About Front Desk: They need to set up appointments correctly and keep them, especially when they are at fault.
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I know this doctor: 4 years
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worst dentist and dental office ever, I would not recommend taking your dog their. They are the most money hungry office I have ever been too. The dentists that work for him , well they never stay long enough to see them again in 6months. This Dr. Huffstutler I have never seen, does the man even exist???
They rescheduled my daughters appt for a filling 4 times( in a 4 month window), then called and wanted to reschedule again and wait another 3 months, wow, what a awful place.
Lets say do you care about your pts?? I think not!!!!!!!!!!!!!!!!!!
I know this doctor: 5+
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Crowns done improperly need to be redone. I made an appointment to talk to the dentist, he wouldn't even talk to me. His office staff told me the improperly done crowns are now a cosmetic problem that insurance doesn't cover. Terrible treatment.
About Front Desk: Terrible treatment from staff. I am appalled at the rude way I was treated and the unprofessional manner in which the staff acted.
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I had veneers done on all my upper teeth by Dr. Huffstutler and they are beautiful. He is not cheap, but neither is his work. I have had other dentist do work that cost a lot of money, but not half as good as Dr. Huffstutler did. I think most of the negative comments seem to be from people who are mad because they had to pay for work done. I highly recommend this office. I have never had any problem with Dr. Huffstutler or anyone who works at his office.
About Hygienist: My cleanings have always been very good and thorough.
I know this doctor: 6 years
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Buyer Beware: Still charged $802 [with Humana Insurance]for a crown and now have an "Open Margin" May 2012. Need to have crown replaced. Will pay another dentist, not going back to Huffstutler Rufe Snow office. Very defensive when you ask questions or want to see your records. I do NOT recommend, many complaints. Please file your complaints withTexas Dental Board www.tsbde.state.tx.us and BBB.org
I know this doctor: 6 months
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