It is so hard to find a good dentist... especially one that takes our insurance -- so we gave Dr. Mata a try.
His profile seemed pretty decent, not too old so he that he can't see our teeth, and not too young so he doesnt know what is is doing.
However, when we called to make an appointment, it took multiple tries for them to answer their phone. It would ring and ring and ring, and still does that to this date. BAD! We finally got a hold of them, and you literally have to call MONTHS ahead to schedule a cleaning. ALSO BAD... what if plans come up, you have to make another appointment months in advance.
But when we actually got there, the paperwork/office staff were okay, not rude, but not that friendly either. They seem very lazy - we have two insurances, and they wouldnt bill them both for us, not to mention, even cooperate with us in getting something as simple as a reciept. Again, BAD!
The actual dentist and dental hygenists were EXCELLENT. They take the time to clean each teeth, making sure it is "back fromthe dentist clean" and the hygenist takes time to explain how to take better care of your teeth, products to use, remedies for sensitive teeth, etc. Love the dentist, hate the office people...what to do??