Office staff were friendly, courteous, and professional... although I thought there might be financially motivating factors for them to recommend certain services to me... they have a very "Hi Tech" office and instruments. I had a cleaning and two fillings done there, both completely painless and quite pleasant. Prices were a little high but competitive for the market (hillcrest). Dr Ortega's bedside manner was the best part of the whole experience though -- a coworker of mine who hates dentists gave him a very hearty recommendation to me because of this. I think one of my resin fillings may have fallen out though so I need to back and get this checked out... if you're afraid of the dentist then this is the guy to go to, they offer sedation dentistry. pretty cool. Bottom line, a nice, friendly and painless dentist to go to but watch your pocketbook and seek a second opinion on any recommendations for more major services.