Review by
kris10jane99
Stars:
2.0
on
2005-10-17
Link
Facilities:
Service:
Painless:
Results:
Cost:
We're searching for a home in Santa Cruz for approximately six months. We leave on Thursday afternoon and come back on Sunday night. My family has been going to Dr. Plummer for many years and we are very dissapointed. Their office is not open on Fridays. We got a call on Thursday after we had already left for an appointment my husband had on Monday. The receptionist asked us to call and and confirm the appointment. As we were not home, we did not confirm. There is also a cell number on our answering service that could have and should have been called as a reminder. We were charged $50.00 for a missed appointment.
A couple of weeks proir to this was Dr. Plummer BD, she was late coming back from lunch. We tried to reschedule and they told us to wait. We waitied for 1/2 hour and I finally left the office as I had a teen that was already late to work. They gave the other teen a ride to her ortho appointment. It is a 24 mile round trip to Dr. Plummer's office. Wasted a lot of gas and time. Should have been called even for the time lost.
My husband now has an impacted wisdom tooth which she completely missed in exam and xray last week. Now the tooth in front has cracked. It will have to be crowned after the extrac
out of 5 stars
