After my regular dentist started but could not complete a root canal, I found Dr Shih, choosing him based on his online recommendations. Dr Shih scheduled me for that morning, and his service was excellent. Dr Shih explained both the situation and the remedy, communicating clearly and using models as needed. The proceedure itself went by quickly and painlessly. Recovery was without complication. I was so pleased with his work that I went to him for a second root canal. In short, Dr Shih is excellent and inspires confidence.