Never have had such a bad experienced before. This dentist is very unprofessional and poor in providing reasonable customer service. This practice needs to be scrutinized because he is not only rude and offensive to the patient, but also humiliating all other practices. He thinks he is the best in the world and other dentists' work are bad. You have to exclusively use his practice otherwise you are forced out. His office has a portrait studio so that he can produce smile gallery to advitise himself as well as to impress others. The way he treated his patient jeopardized his marketing slogan, which is a trap. Be careful.