Review by
Dental Victim
Stars:
1.0
on
2010-06-19
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Cynthia Lynn Novak, DDS let an inexperienced & unsupervised DA use a Prophy-Jet to clean a patient's teeth, before performing an Oral Examination.
Soon, patient's teeth discolored & decayed from food and bacterial acids, with protective enamel now missing where the dental assistant lingered too long with the Prophy-Jet. Patient later scheduled an appointment, to have the Dr. review the work and raise the issue of possible damage done to their teeth. Patient arrived and sat quietly to speak with the Dentist.
After waiting over an hour in the Doctor's waiting room, nervous looking office people locked the door and a Deputy Sheriff was called in, even though the patient was sitting quietly & civilly the entire time. Dr. Novak then appeared, and completely dismissed the concept that the Prophy-Jet was capable of damaging enamel, or removing too much material from a patients teeth. A simple Google search clearly proves this wrong...
She also denied re-examining the patient, and refused to release unaltered medical records immediately when requested. In fact, she took two weeks to provide them (after repeated requests from our office), and clearly falsified them to hide the medical mishap.
Avoid this horrible "Doctor"!!!
About Hygienist: Burned thru patient enamel with a Prophy-Jet, like a logger cutting rings around the trunk of a tree, to kill it.
out of 
