Totally upsells to the point that it is obvious. Even on my cleaning appointment he came in and tried to upsell me like he had done on my exam 6 weeks before. The white (grayish) lab coat he wears must be 10 years old, looks worn out on the cuffs, dingy grayish color. Feel like I'm at a car dealership. Won't go back.
About Hygienist: A little rough and hurt my gums, stopped cleaning so she could talk and it took a lot more time for my cleaning than it should have.