Both my son and I have been going to Dr Matsui's practice for about 10 years, and have never had a negative experience. The dental hygeinists are the best (Heather and Erin especially!), never complaining when my son, who has been going there since he's been 2, wants to use the squirter thingie one more time. The equipment is very cutting edge, and the whole facility is pleasant-looking and clean. Some procedures may be priced a bit higher than other practices, but to me, it's worth it to have such great customer service.