Dr Alem is a calm, thorough, no-nonsense dentist, who takes her patients' concerns seriously, which is what I love about her. I am the type who doesn't like overly chatty dentists, especially when I have picks and tubes poking out of my mouth, so if that's what you're looking for, Dr. Alem isn't for you. But if you want a competent and reassuring one, Dr. Alem is great! I also have to mention Jasmine, the admin/reception assistant, who is always smiling, helpful and overall just superb!