My wife and I feel that Dr. Nevins' office manager lied by omission to gain our business. When my wife asked the office manager if Dr. Nevins accepts insurance, she informed us, "we take all insurance." We made our appointment based on this statement. In fact, Dr. Nevins is out of network for several insurance plans, including the Aetna HMO in which we participate. Our insurance denied coverage and my wife and I were faced with a $500 bill for basic care that would have cost us $80 at an in-network dentist.
Dr. Nevins' dental skills are excellent. My wife and I received cleanings and fillings, and we would both return. However, his office manager left us feeling cheated.
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