Dr. Piedra is a very charismatic fellow who makes you feel quite comfortable, but he is only the face of the operation. This place is a mill. The business practices of this company are unethical, bordering on criminal.
I went to this dentist in order to get a crown fixed. I was told that replacing my crown would cost a total of about $2000. I opened up a "Care Credit" account to pay, at their urging. After a couple of preliminary procedures, I was told that the post holding my original crown in was broken and that I needed to go to a specialist.
I suspect that the dentist who worked on me broke the post, because Dr. Piedra and other dentists took dozens of X-Rays and did not notice that the post was broken.
In any case, I visited a specialist, and decided to have a different dentist deal with the rest of the procedure, so I went to Dr. Piedra's office to close out my account there.
They held me in a room for an hour, repeatedly questioning me as to why I wanted to leave.
Finally, I was able to pay off my partial balance onto my credit card. They told me that they would refund the Care Credit account and that I wouldn't have to make payments. THEY HAVE NOT REFUNDED THIS MONEY AND IT HAS BEEN TWO MONTHS.
STAY AWAY FROM THEM.
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