Dr Alberts saved my Memorial day weekend. My back left crown cracked late on friday after the office closed. I used my kids ortho wax to get through but by saturday morning the side and bottom of my touge was badly cut up. I called him in the morning and told him my situation. He made a special trip to the office to smooth out the rough edges. He is just the BEST dentist, so caring and so professional. Great office staff as well.