we scheduled an appt with dr kendra and came in and we were taken care of by someone else. a young female. with no explanation as to why. my daughter had to have 2 baby teeth removed- she's 12. they said they would give her laughing gas and a couple numbing shots. they never gave her the laughing gas and had to give her several numbing shots which weren't working as well as they should have and pried her teeth out while she was screaming and crying in pain.