After being a patient of Doctor Shear, I had always felt at ease and very well treated for several years... The office staff has changed and for some reason the patient relations seems lacking by the new office staff. When I had to cancel over the phone for an appointment , an ubrupt fee was assessed because i didnt' call and let them know I was sick 48 hours earlier (still not sure how i couldve done that)... I still haven't paid this fee.. If pursued further, I will fight it. Ashame he is a great guy, with funky policy now.
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