The staff at the office is very friendly and helpful. Dr. Hoyt spent a lot of time on my initial examination. He spent more time than any other dentist has by far. Additionally, the office uses many advanced techniques such as digital x-rays, computer displays and video displays to show you pictures of your teeth while explaining the issues that are involved. In a sense, they document their observations by explaining them in conjunction with the images. I learned about a lot of issues I had with my teeth that I was unaware of before. It was a little scary at first to get so much information, but the problems did not need to be addressed right away and it is better to know what is going on with your teeth than to be blissfully ignorant. The hygienist I had on a separate visit was also very diligent and spent a lot of time cleaning my teeth and discussing treatment options and care options. The billing has not been a problem as my insurance company was billed directly. Regarding some of the advanced procedures that were recommended, such as crowns, I was given a written estimate and one of the other staff members discussed this at length with me as well as answering my questions. So, overall, this office is very thorough.
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