The hygentist broke dgaughter's retainer and then attempted to charge $75 for repair. I went to an appointment at the correct time (1:00 pm) but the office was closed as a hygienist was ill however no one called to cancel and no àpology. Staff had a "so what" attitude.
Also they claimed to be approved by my dental insurance but they lied. Payment by insurance carrier was refused and then the office hounded me to payment which i refused.
Staff is rude and continued to call even after I told them not to as I was changing dentists.
About Front Desk: Rude and sloppy with appointments.