This is by far the worst dental experience I've ever had. I have nothing wrong with my teeth and in fact have never even had a cavity. Dr. Malta's office (the one in Cambridge) had to reschedule my original appointment for a cleaning because they decided to take that day off. When I showed up, the hygenist couldn't find any of her tools. She did an awful job with the xrays and made a usually uncomfortable experience downright painful. She then proceeded to clean my teeth standing up, which was extremely painful and bloody. Dr. Malta was very rude and mocked my career (counseling) while he tried to convince me to file my teeth. When I said that I'd think about it (I didn't trust him after the experience thus far), he told me I'd be sorry. The office person incorrectly filed my insurance claim, resuling in a big mess that she insisted was my fault. I cancelled my account and tried to get my file to take elsewhere, and I was told at first I had to pay $25, and then $58 for this. I kept getting calls saying that I had missed two appointments I never even made. I'm still getting appointment notifications in the mail. This business is a total mess and a very painful, unprofessional experience.
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