Terrible, TERRIBLE "chairside manner"--abrupt, noncommunicative, ignores you even when you indicate strongly that you're in pain. Very poor pain management techniques. I walked out before Dr. Baptiste could start the extraction because his painful exam and dismissive manner totally eroded my confidence in his competence. I promptly changed my selection of a primary general dentist and would not advise anyone to go to Dr. Baptiste. I suppose it should have been a clue when I had been going to his clinic for a year for cleanings and the doctor had never made an effort to meet me.