After looking at my 2 x-ray, Dr. Lawrence Kotler told me "your root canal is not fixable." I asked him why, he said "it's better off to extract your tooth than have the root canal fixed." I asked him if he could explain more. He got mad and slammed the office door behind him. The whole process lasted less than 2 minutes. I was totally confused and stunned!
He added later that he couldn't communicate with me because I don't have medical background and he doesn't speak Chinese (I am a Chinese). He then said a few medical jargon and said "See? You won't understand!"
He also treats his staff very rudely. He complained to one nurse that the office was too noisy. He asked his secretary to change a misspelt name with angry.
As a doctor, Dr. Kotler lacks of the basic skill to communicate with patients, the courtesy of being patient. As a human being, he lacks of decency to respect others. I will never recommend Dr. Lawrence Kotler to any one.
out of 5 stars
