I used another dentist at this practice for nearly 2 years. I found he had left when I came in for my visit so Dr. Friedman addressed my issue. He gave me a Novocain injection, I don’t know if he hit a nerve or if the area was just sensitive, the accompanying pain was great. I yelled out (once) and tears began to flow down my face. He told me – be quite, and that I was disturbing his other patients – ( Mind you I had just yelped the one time) I told him I was not happy with his response to me. He told me that he had been a dentist for over xx number of years and that I was over reacting. I was shocked by his response. His tone was very condescending. I got out of the chair, still in pain, tears rolling down my face and left the office. Please note I left in the middle of the procedure. There was no way I was going to stay one more minute and allow that arrogant and insensitive man to touch me again. A friends dentist was nice enough to see me later that day and resolve my issue.
out of 5 stars
