A little vindictive maybe? I had been a patient of Dr. Wettles since she took over the practice from Dr Dallow. I have had some problems with the customer service. I made an appointment but asked if they took my new insurance before I did and was told it was fine. Once I got there I was informed that they did not take my insurance and that i would have to pay cash or go elsewhere. When I expressed my dissatisfaction with Dr. Wettles she said she lost out to with the missed appointment....how ever she did have others waiting in the waiting room so I seriously doubt that. Two days later I received a bill showing a $30 "balance forwarded" supposedly from the one of the last times I saw her on my previous insurance over 6 months ago. I called and asked for a copy of the original invoice and was never sent one. Then they proceeded to call and threaten to open a collections account on my EX since I was covered under her policy back then. All the while only providing me with "balance forwarded" as the justification of the charge.
About Hygienist: Never made it to the hygienist.
I know this doctor: Since she bout the practice in woodstock
out of 
