Read review posted by Smiling Patient on Feb. 26, 2014, 7:04 p.m. for Dr. Matthew Boynton - Dentist

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Read review posted by Smiling Patient on Feb. 26, 2014, 7:04 p.m. for Dr. Matthew Boynton - Dentist

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Dr. Matthew Boynton DDS - Dentist

4.0 based on 3 reviews

out of 5 stars

Plymouth, MA

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Review by Smiling Patient Stars: 1.0 on 2014-02-26 Link

Facilities:

Service:

Painless:

Results:

Cost:

Unorganized office. Misplaced insurance info. Cancelled an appointment by mistake. Billed for treatment not given. Insurance write off portion calculated wrong. I was billed more than insurance allowed. Look over your bills with a fine tooth comb. Seem so friendly at first, so I gave them multiple chances. They made error after error. Also, simple procedure billed under a broader, more expensive category. I checked with my old dentist who would have charged 40% less per tooth. Not going back. Dr. seemed angry he had to allow insurance involvement at all.

About Front Desk: Friendly but inefficient and confused. Many appointment and insurance problems. Not enough time booked for appointments. Alone in chair for extended time.

Hygiene rating:

About Hygienist: Multiple hygienists did not enter information in computer over many visits. Appointments backed up and not all treatments given for time constraints.

Hygiene time: 90

I know this doctor: Over one year