My experience with this doctor was not that good. I researched Dr. Taylor and saw his educational studies (which I liked), saw that he was board certified (and I liked as well). I had several options and chose him to take care of my son's braces. 1st visit was good. Everything seemed fine. 2nd visit to put his braces on...... OMG!!! It was a horrible experience. First of all, the dental assistants are the ones who do all the work!!! They began the process of installing the braces and RP to extend the palate of my 10 year old. As soon as they were done, my son was choking, gagging, drooling and could not talk. His eyes were watery and tears were rolling down. I told the dental assistant to take it off. That this was not explained to me. NO ONE told me that this would happen. Her answer was that she could not take them off. That she need permission!!! OMG!!!! The only permission they need is MINE (the MOTHER). Anyway, I told the head assitant (he couldn't do anything) , I went to the manager.... guess what, He could not do anything! So I went for the Doctor's wife (also works there). And she said they could not take them off until 2pm because there was going to be a staff shift change!! I said really????? He's choking and Gagging are YOU SURE YOU'RE NOT TAKING THEM OFF????? Long story short.... They took them off. You might be asking yourself where was the DOCTOR??? Ohhh, he just walks through building "supervising" the assistants. So Basically if you want a board certified doctor that doesn't do the job, then this is it! And if you want your children to be treated as they should by their orthodontist, then please do your research before they traumatize your child and keep your down payment for the unexplained treatment this doctor offers. I truly hope this helps everyone in making the right choice. By the way, my son got braces with a north mcallen board certified orthodontist and he is soooo happy now. Totally different experience!
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