Review by
Smiling Patient
Stars:
1.0
on
2017-02-06
Link
Facilities:
Service:
Painless:
Results:
Cost:
This dentist office is the absolute WORST pediatric dental office I have ever been to. Their customer service is extremely poor and unprofessional. They schedule 30 patients for the same time slot and make you wait countless hours to be seen. It doesn’t matter the time or day, you will have to wait a minimum of an hour and half to be seen. The patients get frustrated and end up having arguments in the lobby due to the lack of professionalism offered at this dental office and creating a hostile environment for myself and my children. They perform procedures on the kids and then second-guess themselves. On one occasion I was told my daughter was to have a tooth extracted, after they put her through the pain of numbing her mouth the inexperienced dentist decided she was going to wait and see what the tooth was going to do and I should just come back in 6 months! They numbed her mouth then took an xray and then decided they would wait. It was a waste of time for both of us and unnecessary pain for my daughter.
Every single time you call, their supposed “Call Center” has an excuse stating that the “girls in the front aren’t answering the phone” and makes it impossible to get through. I would NEVER recommend this office to anyone and hope that this review gets read by ALL parents. Our time (and children’s time when it comes to missing school) is valuable and they seem to take it for granted because at the end of the day, they have no where to go!
out of 5 stars
