Customer service by staff and dentist were great. Dentist was friendly with a good sense of humor. Cleaning was painless and effective. I went back to get a routine filling. While administering the shot to numb my mouth my cheek and chin were squeezed so hard that it left a large visible bruise underneath my jaw . So instead of looking like I had been in a bar fight, for almost a week I had to cover up the bruise with makeup.