I have been seeing Dr. Chass for years, and then lately she feels more like a super aggressive bill collector than dentist. Even though I have always paid my bills on time of visit and even though I told her I would pay fees for projected work upon arrival in office with my credit card -- she continued to hound and harass me and ultimately cancelled an important dentist appointment when I was in pain. It is hard to understand because her office is on Madison and 60th, does she really need to be that aggressive and fearful she won't be paid? In the end, it just isn't worth it -- nothing is worth feeling that kind of desperation and fear. I would describer her as nothing less than mentally unstable.
About Front Desk: Absolutely horrific and annoying...you will be harassed for booking appointments and payment endlessly.