Gerstman is your typical average dentist. No high-tech equipment, but he's polite and competent. His Empire State Building office does offer good views. He bills your insurance company very high prices, and at the price he bills he's certainly not in the level of quality you would expect. Perhaps if you don't have insurance he would charge more reasonable rates, but I would not particularly count on that, becuase they will nickel and dime you to death if you owe them anything. Overall I'm satisfied, but you could do much better for the rates they charge.