I have been w/ Dr Grapel for 8 years now and I recommend that anyone currently going there or considering going there to think again. Reasons: 1) several times I have been over-billed by their receptionist for treatments that are partially covered by my insurance and NEVER have they called to correct their mistake. I have to call and request a refund. 2) Dr Grapel is the most unprofessional dentist I have ever met. While doing a crown implant he left me in the chair in the middle of the procedure, in severe pain, to argue and clear up an insurance payment matter - rather than finish the work and deal w/ the insurance afterward.
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