I have never experienced so many negative issues with one dentist.
He made one of my crowns to overlap my gum line rather than original underlay.
He roughed up the surface of my teeth and did not know how to smooth them out again. He left the flossable edges of my teeth very tough, where my floss gets cut and snagged. After telling him that I did not want to do more work than my insurance covered, he went on to do more work without asking my permission.
About Front Desk: Dishonest front desk help, poor communication skills.