Read review posted by on April 16, 2022, 5:38 p.m. for Dr. Michael Atchley - Dentist

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Read review posted by on April 16, 2022, 5:38 p.m. for Dr. Michael Atchley - Dentist

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Dr. Michael Atchley DDS Dental Bliss Hermitage - Dentist

5.0 based on 8 reviews

out of 5 stars

Old Hickory, TN

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Review by Smiling Patient Stars: 2.5 on 2022-04-16 Link

Facilities:

Service:

Painless:

Results:

Cost:

Do not go here, this is the most crooked dental office that I have ever been to. They will try to scam you- it may not be on your first appointment but they will. Dr. George should spend less time playing dress up, chatting with his hygienists and receptionist, and running personal errands between patients and more time properly examining his patients mouths. The hygienist needs to spend less time making balloon animals and more time checking to see what is included with a patient’s insurance before doing something to the patient that is not covered by insurance without asking first. Even when you visit the billing office after your appointment and you are told that your balance is $0 for a standard dental cleaning (covered by my insurance every 6 months) expect to receive a bill sometime in the next 10+ months for a random charge that is conveniently ‘not covered’ by insurance such as giving your toddler fluoride without asking (because it’s ‘not covered by insurance’)or adding on a ‘Covid office cleaning’ charge that they expect for the patient to pay when insurance won’t cover it because it is so ridiculous. It is super unprofessional to be billing patients over 10 months after their appointment anyways.

Front desk:

Hygiene rating:

About Hygienist: I have had perfectly healthy teeth for 32 years and I have never had a cavity. Dr. George tried to tell me that I need multiple fillings and crowns when I still do not have any cavities- also these are conveniently ‘not covered’ by insurance. The hygienists should not be trying to use tools on patients that they cannot operate and do not understand how to properly use. It is super unprofessional to call in another coworker to ask them how to use the diagnodent when a patient is in your chair. It also doesn’t seem convincing that you have ‘tooth decay’ when the dentist and the hygienist keep getting completely different numbers on the same tooth. It is also super unprofessional to make the patient wear googles in the chair so that they don’t get sprayed in the eyes with water- the hygienist should be able to aim/operate the sprayer better to not get it anywhere near the patients eyes.

Hygiene time: 1 hour

I know this doctor: 2+ years