Dr Ruesink was always very professional and polite, and she has state of the art equipment. Her hygienist was heavy handed, and I let her know this several times, and she was more interested in talking than trying to avoid hurting me. (I am a MD who specializes in pain management, so I knew a lot about what she was doing wrong). I decided to go see another dentist with a different hygenist.
Dr R put in fillings for gaps between my molars...I was concerned about them since I had never required fillings ever before (I have been to dentist 2x/year for over 30 years), and she let me know that if there was ever a problem, she would fix them free of charge.
Today I called when a new dentist (with a more gentle hygenist) showed me the filling Dr R put in had detached. Dr R's receptionist was rude, interupted me multiple times as I tried to tell my story, and told me that Dr R did not ever want to see me again, and would not call me back.