Dr. Koprivnik is a very polite, soft spoken person. I began going to him in the late 80's and have stayed with him through the years. He's gentle, allows me to use the gas and headphones to relax during procedures. He's allowed me to pay over time on certain procedures, especially before I had dental insurance. His staff is really great, with very little turn over through the years, so the working conditions must be good. The highest turnover has been in the dental hygenists, The one they had for years, who was great, just left and they are using temps until they find a replacement. Not so impressed with the temp. Overall, my husband and I are very pleased with Dr. Koprivnik and his staff and have referred friends and coworkers to him. We temporarily were living 30 miles away for several years and never entertained the thought of changing to a closer dentist. Well worth the drive!