I had a cleaning done and the dr took it upon himself to change a filling in my tooth without my permission, upon doing so, he killed the nerve in my front tooth resulting in having a very very painful root canal, it got infected and the lidocain would not numb. So I had to endure that horrible experience from beginning to end. Not done by dr. Owens. I had to pay for that expensive treatment and dr. Owens would not pay a dime. Not only that, when he would clean our teeth, it was only once mind you and I went to another dentist after that, he would take his cleaning pick with tarter on it and literally shove it up our noses and ask us "how does that smell?"